Member Services
There’s no shortage of benefits for members of our community, ranging from 24/7 security to cleaning and maintenance services at your utmost convenience.
Welcome Home to The Luxe at Desert Ridge
Discover The Luxe at Desert Ridge, where luxury meets lifestyle in the heart of Phoenix, Arizona. Our premier community offers exquisitely designed condominiums, state-of-the-art amenities, and unparalleled access to the best dining, shopping, and entertainment in Desert Ridge. With 24/7 security, underground parking, and a welcoming community atmosphere, The Luxe is more than just a home—it’s a lifestyle. Welcome to luxury living at its finest.
We create relationships with Luxe owners through ongoing and regular communication, including periodic newsletters and emails. Our team is ready to greet and welcome guests and vendors of our community in a friendly and informative manner.
Our liaisons and management also plan and execute specialized and seasonal events and activities for our community members and their guests, maximizing the use of our lavish spaces and amenities.
For your utmost convenience, they will help with any administrative tasks for our residents, such as copying, printing, and scanning documents as a courtesy.
Cleaning
We use third-party vendors to provide maintenance and cleaning services for our restricted amenities and buildings, such as periodic window washing, carpet cleaning, and garage power washing. Residents may also request vendor referrals.
Maintenance
New Luxe homeowners receive new home warranties for the initial period. In-house maintenance services are not available (besides emergencies, such as water emergency services), but residents may request vendor referrals. Each condominium is treated as a private home for the sake of your privacy.
Security
While away from home, you’ll have peace of mind knowing that safety and security are paramount at the Luxe. All buildings and garages have restricted access and require fobs for entrance.
Our Guard Gate provides 24/7 protection for you and your loved ones, ensuring that only residents and invited guests can enter the complex. This added layer of security means you can truly relax knowing that your home is safe and secure.
The Toscana gate has overnight security guard coverage, while our two other security gates are only accessible by code and transponder. The Butterfly MX systems allow Luxe owners to monitor guests and vendors for both gate and building entry.
For any life-threatening emergency, 911 should be contacted first and then eventually reported to the HOA. Our night manager will be on duty and available overnight for any building-related issues, such as parking, lockouts, and similar urgent matters.
Seasonal Services
The HOA and Statesman Sales Team provide planned monthly and seasonal events to keep the community buzz and excitement going for our residents.
Concierge
Our Member Services liaison is your main point of contact for our member services here at The Luxe, getting the most out of your experience and our amenities, all at your comfort and convenience.
They offer concierge-style assistance, such as personal services, including arranging reservations and bookings, information on ride-share services, mail and packaging collection in cases of absence, home maintenance, information on local attractions, and simply being a friendly face and an ear for listening!
They also handle tasks like working with service vendors and property inspections.
Regarding nearby businesses, our Luxe VIP program offers a selection of local businesses and restaurants that offer special pricing and complementary services for our residents.
Member Services Liaison
Our member services liaison facilitates communication between Luxe owners and the on-site management team. They also provide information and answers to building and sales-related questions across our teams and complete specialized tasks such as event and activity planning for our residents.
Our liaisons are available throughout the day, Monday through Saturday, by emailing [email protected] or dialing 480-767-5665.
We also have an open-door policy for in-person visits.
Luxury Member Services at The Luxe
If The Luxe sounds like home to you, contact us today for more information about our luxury condos, premier amenities, and current availability.
Contact Us Today For Availability and Pricing
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